Security Policy of “Chafeto Shop”
Last updated: March 31, 2025
Introduction
The protection of your personal data and the security of your purchases are of utmost importance to us at Chafeto Shop. This Security Policy aims to inform you about the measures we take to safeguard your personal information when you use our online store.
Data Collection and Processing
When you shop on our website, we may collect the following personal data:
• First and last name;
• Email address;
• Phone number;
• Delivery address;
• Billing information;
• IP address.
This data is used solely for order processing and delivery, customer service, and improving our services. Your data will not be used for other purposes without your explicit consent.
Data Storage Security
We use the following measures to protect your personal data:
• SSL Certificate – all data transmitted through our website is encrypted using SSL technology to ensure transaction security.
• Secure servers – your personal data is stored on secure servers with restricted access, managed by us and our trusted partners.
• Regular checks – we perform regular security tests and updates on our website.
Payments and Transactions
To ensure the security of online payments, we use trusted payment systems and services that comply with PCI DSS security standards. The credit or debit card details you provide are not stored on our servers and are processed directly by the payment operators.
Data Sharing with Third Parties
Your personal data may only be shared with:
• The courier responsible for delivering your order.
• Payment operators for processing payments.
• Government institutions, where there is a legal obligation.
We will not provide your personal data to third parties for marketing purposes without your explicit consent.
Customer Rights
You have the right to:
• Access your personal data stored by us;
• Request correction of inaccurate or incomplete personal data;
• Request deletion or restriction of the processing of your personal data;
• Withdraw your consent for the processing of your personal data at any time.
To exercise these rights, you can contact us by email at: [email protected]
Cookie Policy
Our website uses cookies to enhance the customer experience, personalize content, and analyze traffic. You can manage cookie settings through your browser.
Security Incidents
In the event of a security breach and/or personal data leak, we will notify you immediately and take the necessary measures to contain the situation, including informing the competent authorities.
Changes to This Policy
We reserve the right to update this Security Policy when necessary. All changes will be published on this page, with the date of the last update clearly indicated.
Contact Us
For any questions related to security and the protection of your personal data, you can contact us at:
• Email: [email protected]
• Phone: +359 87 8756161
• Address: Sofia Center, "Aleksandar Stamboliyski" Blvd 23b, 1000 Sofia
🙏 Thank you for choosing Chafeto Shop!